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Literaturverzeichnis
(Auszug; vollständige Link- und Literaturangaben im Leser-Bereich  - Zugang nur für Buchbesitzer)
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- Elliott, Clark et al.:
Lifelike Pedagogical Agents and Affective Computing: An Exploratory Synthesis. In: Woolridge, Michael / Veloso, Manuela: Artificial intelligence today: recent trends and developments. Berlin: Springer-Verlag, 1999
- Erickson, Thomas:
Designing Agents as if People Mattered. In: Bradshaw, Jeffrey: Software Agents. Menlo Park: AAAI/MIT Press, 1997
- Essig, Gustave:
Naturalware: Natural-Language and Human-Intelligence Capabilities. In: Leebaert, Derek: The Future of Software. Cambridge: MIT Press, 1996
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- Kamm, Candace / Helander, Martin:
Design Issues for Interfaces using Voice Input. In: Helander, Martin et al.: Handbook of Human-Computer Interaction. Amsterdam: Elsevier, 1997
- Karat, John:
User-Centered Software Evaluation Methodologies. In: Helander, Martin et al.: Handbook of Human-Computer Interaction. Amsterdam: Elsevier, 1997
- Kiesler, Sara / Sproull, Lee:
Social human-computer interaction. In: Friedman, Batya: Human values and the design of computer technology. Stanford: CSLI Publications/Cambridge University Press, 1997
- Kotha, Suresh / Dooley, Emer:
Amazon.com. In: Grant, Robert M. / Neupert, Kent E.: Cases in Contemporary Strategy Analysis. Blackwell Publishing, 1999
- Koerner, Michael et al.:
Speech Recognition. Upper Saddle River: Prentice Hall, 1996
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- Nass, Clifford et al.:
Computers are social actors: A review of current research. In: Friedman, Batya: Human values and the design of computer technology. Stanford: CSLI Publications/Cambridge University Press, 1997
- Negroponte, Nicholas:
Agents: From Direct Manipulation to Delegation. In: Bradshaw, Jeffrey: Software Agents. Menlo Park: AAAI/MIT Press, 1997
- Nickerson, Raymond / Landauer, Thomas:
Human-Computer Interaction: Background and Issues. In: Helander, Martin et al.: Handbook of Human-Computer Interaction. Amsterdam: Elsevier, 1997
- Norman, Donald:
The Psychology of Everyday Things. New York: Basic Books, 1988
- Norman, Donald:
How Might People Interact with Agents. In: Bradshaw, Jeffrey: Software Agents. Menlo Park: AAAI/MIT Press, 1997
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- Platt, Charles:
Soul in the machine. In: Yahoo! Internet Life, August 2001
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